Contact Us

Last updated: August 25, 2026

Have a question, a bug report, or a feature request? We'd love to hear from you. Here's how to reach us:

General questions & feedback:

[email protected]

Privacy concerns:

[email protected]

Common Questions

Is smartpdfconv really free?

Yes. Every tool is completely free to use. There are no registration requirements, no file count limits, no paywalls, and no premium tiers that unlock basic features.

Do you store my files?

No. Your files are processed entirely in your web browser using WebAssembly. They never leave your device. Read more in our Privacy Policy.

What browsers are supported?

All modern browsers that support WebAssembly and the File API, including Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your browser for the best experience.

Do you offer a desktop app or API?

Not yet, but it's on our roadmap. If you have a specific need, email us — we prioritize features based on what our users ask for.

Response Time

We typically respond to emails within 1–2 business days. For urgent matters, please include "URGENT" in the subject line.

Report a Bug

Found something broken? Please include: